Are We Having FUN, Yet?"
with Tony Brigmon:
www.funmeetings.com
Handout Notes
I.
Fun Tools: Energize - Engage - Enrich
A.
Humor and Fun (Daily dose of G-rated humor and interactive
fun)
-
www.smilenotes.blogspot.com
- "The power of humor is no rumor." - Tony Brigmon
- "With humor and fun you get more done." - Tony Brigmon
- "Humor at someone else's expense is
too expensive." - Tony Brigmon
B.
Music and Song
- Revitalize with
Energy Songs
- De-stress with
Relaxation Songs
- Spark humor with
Fun Songs
- Enhance relationships with
Frisky Songs
See Tony Tunes at:
http://www.funmeetings.com/myfunsongs.htm
C.
Copy and Capture (www.tonyisms.blogspot.com)
- "Copy it to share it.
Capture it to live it!"
- Tony Brigmon
- "The truths you capture in your own words will inspire new truths to
capture." - Tony Brigmon
- “The new answer you seek cannot be found in your
old way of thinking.”
-
Tony Brigmon
D.
Recognition
- "The behavior that
gets recognized gets actualized." - Tony Brigmon
- “To best way to get people to work smarter and harder is
to commend them when they do.” -
Tony Brigmon
- “If you would invigorate … recognize. If you would
deflate … criticize! If you would irritate … moralize!” -
Tony Brigmon
E.
Story Sharing
- "A story is more
effective than a lecture, and this is not a conjecture - it's a fact." -
Tony Brigmon
- “Every one has a
story. Every story teaches what to do or what not to do.” - Tony Brigmon
- "A picture may be worth
a thousand words, but a story is worth a thousand pictures." - Tony Brigmon
II.
Fun Formula
F -
Find out what you want: Preview
the review.
How would it feel if you had it already? Mentally try it on.
“A review of your success begins with a preview of your success. – Tony Brigmon
- "To get where you want to go, it helps to know where
that is." - Tony
Brigmon
- "Follow the 'feel' of the success to the 'real' of the success." - Tony
Brigmon
- "To play with a possibility and act on an impression is a formula that works
and a magnificent obsession." - Tony Brigmon
U -
Understand how to get it:
View the do.
How have
others done it? Start with that.
- "Focus on one, have more
fun. Look at it all and you climb the wall." - Tony Brigmon
- "You can fail your way to success when you learn from
each failure." - Tony Brigmon
- "How others succeeded or failed can tell you oh so
well." - Tony Brigmon
N -
Note What You Do Till You Get
What You Want: Do the Review.
- "You can fail your way to
success when you learn from each failure." - Tony Brigmon
- "If you want total recall, totally write it down." -
Tony Brigmon
- "Accountability inspires ability." - Tony Brigmon
III.
Care Principle
A. Caring
for Self
- “If you don’t take time to chill, you will lose the
thrill.
And when the thrill is gone, the deal is gone." -
Tony Brigmon
- “You must upgrade your positive actions before you can
downgrade your negative consequences.”
-
Tony Brigmon
-
"When you're doing what's important to you and moving on it effectively, you'll
find you were never happier when you look back on it objectively." - Tony
Brigmon
B. Caring for Others
- "If you would find it unpleasant if done to
you, then it's not the right thing to do." – Tony
Brigmon
- "There is no greater
deed than to help another succeed." - Tony Brigmon
- "When you find their
interest or talent, they will find you irresistibly attractive." - Tony Brigmon
- “Two Magical Phrases:
"Let me help you with that.”
“Is there anything you need from me
or anything I can do for you?”
C.
Caring for Work
- "Promise your internal
and external customers: We're gonna treat you in so many ways, you're bound to
like one of them - and then keep your promise." - Tony Brigmon
- "If the change is for
the better, embrace it. If the change is for the worse, change it. The sooner
we make friends with change, the sooner things will change for the better." -
Tony Brigmon
- "Until they are sold on the destination, they will not follow
you for the duration ... and at the very first complication, there will be a
condemnation ... of you!" - Tony Brigmon
1.
Team Building and Leadership
"What they help create, they will support. What they
don't help create, they will abort.” - Tony Brigmon
2.
Customer Service
1) Greet with a smile.
2) Use
name at every opportunity.
3) Provide quick and efficient service.
4) Offer assistance and
provide options.
5) Thank and
invite back.